Practical guide
A Fresha alternative: booking, CRM, WhatsApp and payments in one workspace.
Fresha is a well-known booking and salon software platform. If you are comparing it with an all-in-one business app, the useful question is which daily jobs you want in one place. Nexis Business OS combines online booking, a client CRM, a WhatsApp team inbox with an AI assistant, an online store, stock and checkout, online payments and finance. Plans start at $49.99 a month with a 7-day free trial of full Pro and no payment at signup.
7-day free trial of the full Pro plan with 150 free AI tokens. After the trial, choose Starter at $49.99 USD/month (200 AI tokens a month) or Pro at $149.99 (750 AI tokens a month).
Is this the right workflow for you?
This page is a decision checklist, not a claim about any other product. Plans, fees and features change, so confirm the current Fresha offer on its own website. Nexis Business OS is built for small and medium service businesses such as salons, barbers, cafés, clinics and studios, and it works in a browser on phone, tablet and computer.
Follow the setup and decision checklist
- 01List the jobs you do every day
Write down booking, client notes, messaging, taking payment, stock and reporting. Mark which ones currently live in a different app or a spreadsheet. The strongest case for an all-in-one tool is a business that copies the same client details between several places.
- 02Check how clients message you
Many clients write on WhatsApp. In Nexis Business OS you connect WhatsApp once by QR code, new customer messages arrive in a shared team inbox, and an AI assistant can help draft client replies. Instagram messages do not come into Nexis; Instagram works as a profile link to your business page.
- 03Compare the real monthly cost
Add up every subscription you would replace, plus any payment, message or add-on fees. Nexis Business OS Starter is $49.99 a month ($39.99 a month billed annually) and Pro is $149.99 a month ($112.49 a month billed annually). Every section is in every plan; Pro adds loyalty, mailings, follow-up chains, team tools, your own branding, more WhatsApp numbers and CRM integrations.
- 04Test with one real week
Use the 7-day free trial of full Pro. Set up your services, make a test booking, connect WhatsApp and take one test payment. Decide on what you saw, not on a feature table.
Test the complete journey
See what your team receives after the customer acts.
Use a sample enquiry or appointment in your workspace. Check the customer record, internal schedule and next task. Verify external messages and CRM transfers in the connected service itself.
A proposed workflow change
An operational example to evaluate in your trial, not a customer case study or a promise of results.
Without a connected process
Bookings in one app, chats in another, stock and payments in a third, and a spreadsheet to join them together.
With the Nexis Business OS workflow
One workspace where a booking, the client record, the WhatsApp conversation, the payment and the stock movement can all be found and followed up by the team.
Check before you launch
- Confirm on the Fresha website exactly which features and fees apply to your plan and country.
- Confirm which payment providers you can use. Nexis Business OS supports Stripe, PayPal, CloudPayments, YooKassa and Freedom Pay, paid straight to your own account.
- If your business needs chair, room or multi-stage resource scheduling, test it before replacing a specialist system; it is not part of the published offer.
- Plan any data move separately. Test with a few clients first and keep your old system until you are confident.
Questions about this workflow
What is a good Fresha alternative for a small business?
It depends on the jobs you need in one place. Nexis Business OS is an option if you want online booking, a client CRM, a WhatsApp inbox with an AI assistant, an online store, stock and payments together. Compare using a real week of work in the 7-day free trial rather than a feature list.
Is Nexis Business OS cheaper than Fresha?
Compare your own total. Nexis Business OS Starter is $49.99 a month and Pro is $149.99 a month, with annual discounts of 20% and 25%. Fresha pricing changes, so check it directly and add any extra fees for payments, messages or add-ons.
Can I connect WhatsApp to the team inbox?
Yes. Connect WhatsApp once by QR code. New customer messages arrive in the Chats inbox and you reply from your own number. Booking confirmations and reminders go out automatically on every plan.
Do I need a card to try it?
No. The 7-day free trial of full Pro needs no payment at signup.
Connect the next part of your customer journey.
Continue reading
Try it with one real workflow.
Start with a sample service and appointment. Check the result with your team before switching your day-to-day process.
7 days free. No payment at signup. Subscription required afterward.
Published by NexisDigital · Product information reviewed .