Customer records, bookings and follow-up in one workspace.

A branded mobile and desktop entry point for business information, services, products, booking and contact links. Available. Sharing a link on a social profile does not connect that platform’s messages to the inbox.

Visitors browse products, add them to the cart and place an order with pickup or delivery. Available. Customers can pay online when a payment provider is connected; otherwise the order comes to you to confirm.

Publish supported location and review links, customer testimonials with permission, and configured business contact options. Links lead to their destination provider; Nexis Business OS does not control Google reviews or guarantee feedback. Email contact is not a unified email inbox.

A searchable customer database with a history your team can use.

Customers choose a service and available time. The booking creates a customer record and appears in the internal booking schedule. Available. No Google Calendar or Outlook synchronisation is claimed. Check staff schedules and availability before sharing the link.

Keep working documents beside the customer record.

WhatsApp connects to the team inbox by QR code, the same way WhatsApp Web does, and customer messages arrive in Chats. Contact links remain separate from a connected inbox. Instagram works as a link on your BioSite; its messages do not come into Nexis. Threads messaging is not available. A social-profile link is separate from an inbox connection.

Each booking gets an automatic WhatsApp confirmation from your own number and a reminder on the day of the visit. The customer confirms or cancels with one reply. Booking confirmations and reminders are in every plan. Mailings and follow-up chains (win-back, repeat visits) are on Pro. Team follow-up tasks do not require AI.

Prepare useful replies once and reuse them.

Choose the next step after a business event.

Prepare approved business knowledge, services, customer context and example conversations to assist your team. Test answers and define human handover. Provider setup and release checks apply. Advanced Agent Studio production activation is gated. Autonomous booking, rescheduling, cancellation and payment are not advertised as live actions. Monthly AI tokens are included in every plan (1 token = 1 AI message or action); extra token packs are optional.

Find the parts of the working day that need attention.

A shared plan with clear responsibilities.

Track materials used in services and sales.

An operational ledger based on recorded payments and imported reports.

Set up your business and support the team’s daily work.

NexisDigital’s Nexis Business OS includes connectors for Bitrix24 and Kommo on the Pro and Agency plans. Check supported records and field mapping, then test a few contacts before planning a full transfer.

Start with your business name, services and opening hours. Add customer information and a booking or bio page as you need them. You can prepare your business data before connecting a messaging account.

Prepare your services, prices and common customer questions. Add rules for when a person should take over, then test sample conversations before activation. Monthly AI tokens are included in every plan (1 token = 1 AI message or action); extra token packs are optional.